Frequently Asked Questions
Common questions from Shopify merchants and reviewers. This page is public and available without store login.
What does SellerGlow do?
SellerGlow helps merchants review and improve Shopify listing content. It highlights issues, suggests updates, and keeps changes reviewable before they are applied.
Do I need anything outside Shopify to use SellerGlow?
No. SellerGlow works inside Shopify Admin. You can optimize, review, and apply changes in Shopify without connecting any external channels.
Does SellerGlow publish content outside Shopify?
No. SellerGlow is focused on Shopify content workflows and applies approved updates within Shopify.
How does review and apply work?
Suggested changes are shown before they are applied. You can review side-by-side updates, approve what you want, and then apply approved Shopify updates.
How long do optimization jobs take?
Time depends on catalog size and job complexity. Progress is shown in the app while jobs run.
Why might I see "No products to review"?
This usually means there are no pending reviewable drafts in that session. Run a fresh Shopify optimization pass, then return to review.
How is my writing style handled?
SellerGlow can use your existing listing patterns to keep suggestions consistent with your store voice. You remain in control and can review every change before applying it.
How do I request privacy support or data deletion follow-up?
Email privacy@sellerglow.com for privacy requests or support@sellerglow.com for general help. Include your Shopify store domain and request type so the request can be routed quickly.
Need More Help?
Support: support@sellerglow.com
Billing: billing@sellerglow.com
Privacy: privacy@sellerglow.com